Please reach us at manager@bisboca.org if you cannot find an answer to your question.
Your violation letter details the reason for the violation and outlines how to proceed. If you are still unclear on anything regarding your violation please contact the violations coordinator at violations@bisboca.org or call the property manager’s office at 561-477-7334.
If you believe your violation is unjust or in error, you can appeal your violation to the Fining Committee. The Fining Committee meets monthly.
To submit an ACC request, please fill out the form on our website and include all relevant details and plans. The ACC will review your request and respond.
Anything you plan to do to your home that alters the exterior appearance.
Some examples of such alterations are:
You can contact Hotwire for tv, internet or phone services at 800-355-5668 .
The Pool is open from Sunrise to Sunset.
The Gym is open from 5:00 am-10:00 pm
You can reserve the Main Clubhouse for your event by reading and filling out the CLUBHOUSE RENTAL AGREEMENT.
You can reserve the Theater room for 2-hour increments by clicking here and setting a password if it's your first time reserving. You can also email the property manager with the request.
Your assessments are due monthly, on the 1st. A late fee is assessed after the 15th.
Please mail or drop off your check to 19951 Ocean Key Drive, Boca Raton, FL 33498. You can also pay your HOA online, please contact the property manager at 561-477-7334 for more info.
Trash pickup is done by the FCC and governed by the Solid Waste Authority (SWA).
Monday and Thursday are trash pickup days.
Monday is yard debris pickup.
Thursday is re-cycle pickup and bulk pick-up.
You can place your trash, yard debris and re-cycle items at 4 PM the day prior to the scheduled pickup.
For holiday schedules, please see their website at https://swa.org/224/Holiday-Collection-Schedule
You can contact SWA at 561-697-2700.
If there is a valid reason that you must temporarily park on the street after 2AM, please contact the office with the reason for your request, and your license plate number.
To authorize a guest you need to call 561-477-1949 with your PIN. To receive your PIN please contact the management office at 561-477-7334.
If you have a guest/vendor that is a frequent visitor you can add them as a permanent guest, which means they can come through the gate anytime without you having to call the above number by showing their driver’s license.
To authorize someone for your permanent list, contact the management office with the guest information.
If the street lamp is out, please contact FPL by clicking here and fill out a report.
The Lake Worth Drainage District (LWDD) manages our lakes' water levels. The structures to manage the water levels are located on our property.
The excess water from the lakes and streets flows from Boca Greens and Boca Isles North into our lake in the northwest corner of the property, and then from our lake into the L-43 canal system managed by LWDD. Each of the lakes is connected via an underground pipe.
Two structures manage the lake water levels. The first is a 3-foot pipe located in the Northwest corner of our property and is called the “Morning Glory”. This structure is always open.
When there are excessive rains in the area, The “Morning Glory” is not large enough to handle the outflow of the water. There is a second flood control device, called the Weir. The opening of the weir is managed by LWDD. If the lake levels are excessively high, LWDD will permit us to open the weir, however, permission must be given by Lake Worth Water District. This is primarily because if the water in the L-43 canal is higher than the water in our lakes, the water would flow from the canal into our lakes causing the lake water levels to be higher.
LWDD moves water from the L-43 canal into the Everglades and grants permission to open the weir when appropriate.
For more information on LWDD please check out their website at: www.lwdd.net/
The HOA allows pets, but there are restrictions. Please refer to our official policy documents for more information.
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